Freight Forwarding Courses
Are retailers overestimating the ability of stores to efficiently pick and pack online orders? What are the obvious and less obvious challenges retailers face using stores as fulfillment centers? Would be interesting to find out if the increase in online sales from in-store pickup impacted in-store sales.
Returns. No e-commerce business wants to deal with returns, but returns are unfortunately a major part of online shopping. Your return policy should make sense for both your business needs and your customers. Although returns can be costly, your business could lose more in the long run — in the form of lost customers — by charging high fees or refusing to process reasonable returns.